Apps Developed for a Major Mobile Virtual Network Operator
Client :
Lebara
Category :
Mobile App Development
Developer :
The First Sol
Tags :
Android App Development, iOS App Development
, Telecommunication
01 . Project Brief
Lebara, a communication company, required a mobile app for Android and iOS platforms to enable users to manage their accounts. We finalized the app features and technology stack after conducting market research and discussing client requirements. We successfully developed fully functional apps for both platforms.
02 . About the Client
With over four million customers, Lebara is a telecommunications company working as a mobile virtual network operator (MVNO) in the following countries.
United Kingdom
Germany
Netherlands
France
Denmark
Saudi Arabia
Australia
Spain
Switzerland
03 . The Challenge
As any mobile user knows, managing a mobile account without an app can be challenging. As a customer-focused communication company, Lebara aimed to make account management easier, enhance satisfaction, and maintain strong connections with its users.
04 . The Solution
MyLebara app is the solution offering an easy way for its users to manage their accounts and stay connected with the company.
Key Features
Top up using a credit or debit card or PayPal
Buy call and data packages
Check bills and balance
Check total and remaining allowances including (Data , Local and international minutes, Local and international SMS)
View your SMS
View your recent activity
Get online support
Rewards, deals and upselling
Display promotional offers and messages
Technologies Used
React Native
Laravel Backend
React/Next Web
React CRM
05 . Challenges & Roadblocks
Developing a telecommunications app that caters to multiple countries, each country with different regulations, while keeping the user experience as consistent as possible can be challenging. We collaborated closely with our client and other stakeholders to overcome challenges and develop a highly successful app. The following are some major challenges we faced and overcame.
MyLebara apps for Android and iOS were an immediate success. The following are the download, rating, and review metrics for both Google Play and Apple Store.
