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Lebara - for a Major Mobile Virtual Network Operator
Project Brief
Lebara, a communication company, required a mobile app for Android and iOS platforms to enable users to manage their accounts. After conducting market research and discussing client requirements, we finalized the app features and technology stack. Within three months, I have successfully developed fully functional apps for both platforms along with their team members.
Project Details
Category: Website Re-Design
Client: James Anderson
Location: New York, USA
Website: www.thefirstsol.com
About the client
With over four million customers, Lebara is a telecommunications company working as a mobile virtual network operator (MVNO) in the following countries.
The challenge & The Solution
As any mobile user knows, managing a mobile account without an app can be challenging. As a customer-focused communication company, Lebara aimed to make account management easier, enhance satisfaction, and maintain strong connections with its users. MyLebara app is the solution offering an easy way for its users to manage their accounts and stay connected with the company.
Key Features
- Top up using a credit or debit card or PayPal
- Buy call and data packages
- Check bills and balance
- Check total and remaining allowances including
- Data
- Local and international minutes
- Local and international SMS
- View your SMS
- View your recent activity
- Get online support
- Rewards, deals and upselling
- Display promotional offers and messages
Challenges & Roadblocks
Developing a telecommunications app that caters to multiple countries, each country with different regulations, while keeping the user experience as consistent as possible can be challenging. I collaborated closely with client and other stakeholders to overcome challenges and develop a highly successful app.
The Result
MyLebara apps for Android and iOS were an immediate success. The following are the download, rating, and review metrics for both Google Play and Apple Store.
Build in
React Native
Node.js
React CRM
